Privacy Policy

We want you to know that protecting your personal information is very important to us, and we respect your privacy. This Privacy Policy is meant to explain how we use and protect the personal information you share with us. This Policy applies to all shoppers and all information you share with us on the website or by phone.

By using our website www.secretshopper.com, you are accepting the practices we describe here.

Secret Shopper® complies with the privacy laws and regulations of the United States of America.

Secret Shopper® reserves the right to change, modify, add, or remove provisions of this Privacy Policy. Changes to this Privacy Policy will be posted here on this Site. We encourage you to check back from time to time to ensure continuing familiarity with the most current version of our Privacy Policy. Please read this Privacy Policy carefully. Your use of this Site constitutes your acceptance to be bound by this Privacy Policy without limitation, qualification or change. If at any time you do not accept all the terms and conditions contained herein, you must immediately discontinue use of this Site.

What Information We Collect

Secret Shopper® gathers two basic types of information through the Site: "Personally Identifiable Information" (or "PII") and "Non-Personally Identifiable Information" (or "Non-PII"). PII is information that identifies or can identify you as an individual (such as residential address or telephone number, etc.) and Non-PII is aggregated information, demographic information, and any other information that does not reveal your specific identity.

We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. We use firewalls to help prevent unauthorized access to your personal information.

Avoid sending personal information through insecure email. Please refer to the Federal Trade Commission's website at FTC.gov for information about how to protect yourself against identity theft.

Any automated email we send to you will give you the opportunity to choose not to receive such email messages in the future.

We communicate through email with our shoppers regarding available opportunities in your area. If at any time you change your mind and prefer to no longer receive email communications from us, you can "Opt-Out". If you choose to opt-out of receiving such communications from us, you can no longer work for us. You may Opt Out either by clicking the Opt Out link in the automated email, or by logging into your account and clicking "Cancel Account" under My Profile.

In the event that you encounter any Site user who you believe is improperly collecting or using information about you or other users, please Contact Us.

We may disclose your information:

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or another government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
  • In connection with a substantial corporate transaction, such as the reorganization or sale of our business, a divestiture, merger, consolidation or asset sale, etc.

Use Of This Site By Children

The Site is not directed to individuals under the age of eighteen (18), and we request that such individuals do not provide PII through the Site.

Accessing, Updating or Deleting Information Collected About You.

This Site also gives you the opportunity to modify your profile/user information on the Site.

Security of Your PII.

Secret Shopper® employs reasonable security measures consistent with standard industry practice, for PII collected through this Site, including physical, electronic and operational measures to maintain security and prevent unauthorized access.

Please note that email communications will not necessarily be secure; accordingly you should not include any sensitive information in your email correspondence with us.

Thank you for working with Secret Shopper®.