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Most questions can be resolved by consulting our Frequently Asked Questions page. There is a section therein relating to Common Log In Problems.

Fields marked with an asterisk (*) are required.
*First Name *Last Name *Email Address
Telephone Number
Shopper ID
Audit ID(s)
*Last 4 SSN/EIN Digits

If you have a shopper ID, please fill it in.
If one or more audit IDs applies to this message, please fill them in.
*This inquiry is about:
*Please give specific details about your inquiry. If it is a technical problem, please describe where and when the problem occurs, and the previous few steps you took to get there. Include any error messages you have received.

You will receive a response from a Shop Coordinator within 24 hours or by the following Monday if sent on a weekend. Please add us to your address book and trusted (safe) e-mail list.

Thanks!

SECRET SHOPPER®
620 Mendelssohn Ave N
Minneapolis, MN 55427-4310
Phone: (763) 525-1460
Fax: (763) 525-9565

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Mystery Shopping Scam Alert!

If you've given someone your money to mystery shop or have heard about "mystery shopping" scams involving MoneyGram or Western Union, please see our Scam Alert page.