About Us > Our Philosophy
Since our founding, Secret Shopper® has built a reputation on delivering onsite actionable intelligence our clients can trust to make crucial business decisions. We are passionate about assisting your team to deliver a world-class experience for your customers at every touch point. The future belongs to companies that can effectively engage and enhance customer satisfaction through various digital platforms and brick & mortar operations. Discover a full spectrum of market research services performed with the highest level of integrity with Secret Shopper®.