We want you to know that protecting your personal information is very important to us, and we respect your privacy.
This Policy applies to all shoppers and all information you share with us on the website or by phone.
By using our website www.secretshopper.com, you are accepting the practices we describe here.
If at any time you do not accept all the terms and conditions contained herein, you must immediately discontinue use of this website.
What Information We Collect
Secret Shopper gathers two basic types of information through the website: Personally Identifiable Information and Non-Personally Identifiable Information.
Personal Information is information that identifies or can identify you as an individual (such as residential address or telephone number, etc.).
Non-Personal Information is aggregated information, demographic information, and any other information that does not reveal your specific identity.
Avoid sending personal information through insecure email. Please refer to the Federal Trade Commission's website at
for information about how to protect yourself against identity theft.
We communicate through email with our shoppers regarding available opportunities in your area. If at any time you change your mind and prefer to no longer receive email communications from us, you can "Opt-Out".
If you choose to opt-out of receiving such communications from us, you can no longer work for us. You may Opt Out either by clicking the Opt Out link in the automated email, or by logging into your account and clicking "Cancel Account" under My Profile.
In the event that you encounter any website user who you believe is improperly collecting or using information about you or other users, please
Your Collected Information In Action
We use your collected information to match and provide you with relevant shops in our system.
We do not disclose your information to our clients. If a client requires your information (known as a "reveal shop") you will be notified when signing up for the survey, or personally contacted after for permission.
We disclose your information to required parties if you've made over the threshold for tax reporting purposes.
We May Disclose Your Information
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or another government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the reorganization or sale of our business, a divestiture, merger, consolidation or asset sale, etc.
Use of This Website by Children
The website is not directed to individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through the website.
Accessing, Updating or Deleting Information Collected About You.
This website gives you the opportunity to modify your profile/user information contained on the website. We recommend you frequently check your personal information and keep it up to date.
Security of Your Personal Information.
Secret Shopper employs reasonable security measures consistent with standard industry practice, for Personal Information collected through this website, including physical, electronic and operational measures to maintain security and prevent unauthorized access.
Please note that email communications will not necessarily be secure; accordingly you should not include any sensitive information in your email correspondence with us.
Thank you for working with Secret Shopper.
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