Services

Trends Defined. Strategies Engaged.
Bottom Line Performance Enhanced.

Our clients are professionals leading operations on the cutting edge of their respective industries. We provide validated and verified intelligence defining their business trends thus enabling our clients to engage strategies to drive their firms’ bottom-line performance.

We understand our clients’ need to set industry standards. We have been setting benchmarks in Secret Shopper® research since 1990. We know how crucial the need for validated and verified information is in order to stay on the cutting edge of marketplace innovation. Information flows across the internet are at lightning speeds now and harnessing that flow defines business growth in the 21st century. That’s why we continue to add new, innovative services and work with our clients to develop new reporting criteria to meet their ever changing business needs. We are pleased to announce we are currently deploying mobile applications to our available market research tools and expanding to markets throughout Europe to meet your needs overseas as well as in North America.

You need data you can trust, you need it ASAP, and you need it at a cost that defines value. We understand. We are value driven professionals focused on data integrity.

Reporting Analytics –Client Reporting Tools-

Our proprietary technology platform provides the flexibility to create a program to exact specifications. Our Client Reporting Tools dashboard lets you see your team’s performance at a glance with straightforward drill down capabilities. We can also integrate all of your services into your personalized dashboard, including outside data streams if desired. We work with you to define your research needs to ensure that the market intelligence we gather on your behalf is reported in a format that is objective, quantifiable, and actionable to your executives. We use cutting edge technology so our clients stay a step ahead of their competition.