Capabilities > On-Site Evaluations > Competitor Evaluations
Compare your own performance to your nearest competitors. Secret Shopper can help you assess your position within your sector locally, nationally, or globally. Let's identify your competitive edge via competitive analysis and competitor research. Ensure your brand expectations exceed industry standards and your customers' experiences are unparalleled.
Many of our clients have discovered that their customers' loyalty is hard won and worth preserving. Getting a true assessment of your competitors, and your relative strengths and weaknesses, can have a significant impact on your market position and customer retention.