Capabilities > On-Site Evaluations > Exit Interview
Cultivate customer loyalty while gaining market share by listening to not only the customer that made a purchase, but by finding out from the potential customer why they didn't make a purchase.
Qualitative, candid feedback about your brand enabling your team to define a comprehensive sales strategies. Access to customer feedback from individuals who are not prone to participating in more traditional survey forms and a more personal level of engagement between customers and your brand.
Combine customer intercept surveys with customer satisfaction surveys for a more complete picture of what your customers are saying about you.