Merchandising Audit

Capabilities > On-Site Evaluations > Merchandising Audit


Secret Shopper® merchandising intelligence can give you the edge in the marketplace. Your product is being presented in compliance with your standards.

Our team will get you the market intelligence you need on pricing, product placement, stock and availability, promotional displays, and corporate branding and signage compliance. Need a picture? Not a problem, we do that too! We can do it as a project or an on-going program. You decide when and where.

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On-Site Merchandising Shops

You can't be at every location, every day. But we can.

We can check on your competitors' pricing and sales strategies. We can take pictures of locations displaying your product to ensure compliance with corporate policy. We can make sure your product is stocked and positioned properly. Secret Shopper® merchandising intelligence can give you the edge in the marketplace. Even minor pricing or stocking corrections can have a substantial impact on your bottom-line.

Get an honest, in-depth look at your business through the eyes of your customers.

We can white label our reporting website and mobile solutions with your logo while integrating outside data streams...

Competitive intelligence can be easy to get, but hard to get right. We can help.

Use measurement to motivate. Link results of customer experience measurement to reward & incentive programs.

Are you listening? Your customers have opinions. Tune into what they are saying.

Is your team delivering a world class customer experience at every touch point with your customers?

We believe the future belongs to those pulling together the various digital platforms with brick & mortar operations.




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