Recorded Video Evaluations

Capabilities > On-Site Evaluations > Recorded Video Evaluations


Build an entire customer experience program around our recorded video capabilities or integrate video into an overall program.

Capture raw, unedited footage of your employees interacting with your customers in real time. Pinpoint areas of improvement and discover new ways to drive employee - customer engagement.

A picture is worth a thousand words. When it's a moving picture... you visually see the actual experience between your frontline stakeholders and customers. Identify and demonstrate best practices to define your vision of unparalleled customer engagement for all your stakeholders to see. Utilize our recorded video evaluations as the superb in-house training tool that it is.

Nexus 5 Phone with a Video Play Button

Get an honest, in-depth look at your business through the eyes of your customers.

We can white label our reporting website and mobile solutions with your logo while integrating outside data streams...

Competitive intelligence can be easy to get, but hard to get right. We can help.

Use measurement to motivate. Link results of customer experience measurement to reward & incentive programs.

Are you listening? Your customers have opinions. Tune into what they are saying.

Is your team delivering a world class customer experience at every touch point with your customers?

We believe the future belongs to those pulling together the various digital platforms with brick & mortar operations.




© 2016 Secret Shopper® All Rights Reserved     Scam Alert!