Web-Based Services

Capabilities > Training, Coaching, and Development > Web-Based Services



 

Web-Based Training Allows Staff and Managers the Advantage of Complete Flexibility for the Timing of their Participation

Are your customer service teams spread across the country, or around the world?

Sights on Service 360 will customize web-based training seminars to suit the unique needs of your business.

We offer stand-alone webinars, educational videos, and other customizable web based materials available to every employee. Our web-based tools come with supplemental reminders, quizzes, and even rewards programs for your team.

Webinars can be prerecorded, requiring your team to watch a video segment, interact by responding to a series of questions. Webinars may also be conducted live.

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Meet Your Training Needs
Put Our Tools to Work
Prepare Your Team


 

 
Tools
360 Toolbox

Like any investment, the investment in human resources must lead to a measurable result. It must enhance the customer experience, and show a clear return. The SOS 360 Tool Box will assure that outcome. Put it to use for your company.

360 Toolbox

Like any investment, the investment in human resources must lead to a measurable result. It must enhance the customer experience, and show a clear return. The SOS 360 Tool Box will assure that outcome. Put it to use for your company.

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Consultation Services

Our consultation services will show you where your revenue enhancing opportunities are being hit, and where they are being missed. Take a fresh look at how your company is operating, improve customer engagement, and drive profitability.

Consultation Services

Our consultation services will show you where your revenue enhancing opportunities are being hit, and where they are being missed. Take a fresh look at how your company is operating, improve customer engagement, and drive profitability.

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Strategic Planning

We customize programs aligned to the unique nature of your company, focused on your mission, reinforcing your strategic vision with your team. Planning is key to improving profitability. Put our expertise to work facilitating your goals.

Strategic Planning

We customize programs aligned to the unique nature of your company, focused on your mission, reinforcing your strategic vision with your team. Planning is key to improving profitability. Put our expertise to work facilitating your goals.

Get an honest, in-depth look at your business through the eyes of your customers.


We can white label our reporting website and mobile solutions with your logo while integrating outside data streams...


Competitive intelligence can be easy to get, but hard to get right. We can help.


Use measurement to motivate. Link results of customer experience measurement to reward & incentive programs.


Are you listening? Your customers have opinions. Tune into what they are saying.


Is your team delivering a world class customer experience at every touch point with your customers?


We believe the future belongs to those pulling together the various digital platforms with brick & mortar operations.


 

 

 

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