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What Shoppers Have to Say

Each shop is different, and therefore each shopper’s experience is unique. Even the same kind of shops can create widely different results. We are always happy to hear feedback from shoppers, what they liked, what they learned, their favorite experience being a mystery shopper, etc. We welcome your feedback and would love to hear your thoughts!

Why We Do What We Do

We strive to provide attentive and helpful assistance to our shoppers. We want our shoppers to have a good experience not only when completing shops, but also when submitting reports and searching for new shop opportunities.

My favorite parts about being a shopper for Secret Shopper is first the amazing staff, they are wonderful to work with. Secondly, the ability to work as much or as little as I want. And lastly, the user-friendly phone app design. It is very easy to navigate both looking for new shops to request and also filling out reports. Secret Shopper for a long time has been my number-one company to shop for!

Linda Q

Shopper since 2004

Tips For New Shoppers

Your insight is important to us. Here are a few tips that might help those that a new to Secret Shopper®, or mystery shopping in general.

For new Shoppers, I suggest they start with just a few shops and work their way up to more. Also, read the instructions and the survey forms at least twice, and use the convenient mobile app.


Shopper since 2010

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