Each shop is different, and therefore each shopper’s experience is unique. Even the same kind of shops can create widely different results. We are always happy to hear feedback from shoppers, what they liked, what they learned, their favorite experience being a mystery shopper, etc. We welcome your feedback and would love to hear your thoughts!
I love when I have shops that require me to create a background story. Those are a lot of fun.
Shopper since 2017
My favorite shop was an overnight shop at a hotel. It was so much fun to be able to take the family for the night to evaluate the hotel and spend 24 hours on property.
Shopper since 2014
My favorite part about being a Shopper for Secret Shopper is the availability of their staff. They are ready, willing, and very able to work with me on any issues I face as a Shopper.
Shopper since 2010
I like the fact that the reports are not redundant or too long. When I need help, your team always responds in a timely manner. I also like the mixture of projects that you have had over the years.
Shopper since 2016
I enjoy visiting with people and being a little devious at times.
Shopper since 2022
I wanted something I could fit into my life that was not a daily or even weekly commitment to a specific work schedule.
Shopper since 2021
We strive to provide attentive and helpful assistance to our shoppers. We want our shoppers to have a good experience not only when completing shops, but also when submitting reports and searching for new shop opportunities.
My favorite parts about being a shopper for Secret Shopper is first the amazing staff, they are wonderful to work with. Secondly, the ability to work as much or as little as I want. And lastly, the user-friendly phone app design. It is very easy to navigate both looking for new shops to request and also filling out reports. Secret Shopper for a long time has been my number-one company to shop for!
Shopper since 2004
Your insight is important to us. Here are a few tips that might help those that a new to Secret Shopper®, or mystery shopping in general.
For new Shoppers, I suggest they start with just a few shops and work their way up to more. Also, read the instructions and the survey forms at least twice, and use the convenient mobile app.
Shopper since 2010