The Premier Mystery Shopping Company

Trends Defined. Strategies Engaged. Bottom Line Performance Enhanced. Secret Shopper.

A Tradition of Excellence Since 1990

Since 1990, Secret Shopper® has delivered actionable intelligence to our clients, helping to drive exceptional bottom-line performance. Hundreds of thousands of shoppers have registered at our website and been trained over the years. We have performed millions of mystery shops throughout North America and the Caribbean. When coupled with our continual investment in the latest internet and communication technologies, you can rest assured that working with Secret Shopper® is a satisfying and rewarding experience.

Business Owners and Managers

Use Secret Shopper® to help inspect your daily store interactions, monitor frontline employee phone effectiveness, and check your competitors’ pricing and sales strategies. Over the years, Secret Shopper® has amassed a large shopper pool so we can verify your product is displayed, priced and stocked correctly. We have the capability to support your product launch, merchandising needs, or build an ongoing mystery shopping program. View our Services to find out more about how Secret Shopper® can help your business grow.

Mystery Shoppers

Secret Shopper® is accepting applications for qualified individuals to become mystery shoppers and merchandisers. Its fun and rewarding, and you choose when and where you want to shop. You are never obligated to accept an assignment. There is no charge to become a shopper and you do not need previous experience. After you sign up, you will have access to training materials on our site. Apply now to become a Secret Shopper®.

If you've given someone your money to mystery shop or have heard about "mystery shopping" scams involving MoneyGram or Western Union, please see our Scam Alert page.