With Secret Shopper's® Sentiment Analytics software, we offer C-Suite executives the ability to measure subjective commentary and gain actionable intelligence. Our software allows your team to identify and explore the emotional triggers that are relevant to purchase decisions. By harnessing the power of sentiment analysis, you can make informed decisions and optimize your strategies to better connect with your target audience.
Achieve key metrics by measuring your customer's personal experience.
Use A.I. to measure response sentiment in the aggregate, perfect for the C-Suite.
Extract and rank keywords from your reports to gather additional insight about what your customers are saying.
Our streamlined data evaluation delivers critical metrics on time, every time.
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