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Artificial Intelligence (AI) Services

AI Services

With Secret Shopper's® Sentiment Analytics software, we offer C-Suite executives the ability to measure subjective commentary and gain actionable intelligence. Our software allows your team to identify and explore the emotional triggers that are relevant to purchase decisions. By harnessing the power of sentiment analysis, you can make informed decisions and optimize your strategies to better connect with your target audience.


Secret Shopper's® Sentiment Analytics software offers semantic search and knowledge mining capabilities to understand intent while ranking.

Achieve key metrics by measuring your customer's personal experience.

Sentiment Analysis

Use A.I. to measure response sentiment in the aggregate, perfect for the C-Suite.

Keyword Analytics

Extract and rank keywords from your reports to gather additional insight about what your customers are saying.

Data Evaluation

Our streamlined data evaluation delivers critical metrics on time, every time.

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