About Us > Our Philosophy
Since our founding, Secret Shopper has built a reputation on delivering onsite actionable intelligence our clients can trust to make crucial business decisions. We are passionate about assisting your team to deliver a world-class experience for your customers at every touch point. The future belongs to companies that can effectively engage and enhance customer satisfaction through various digital platforms and brick and mortar operations. Discover a full spectrum of market research services performed with the highest level of integrity with Secret Shopper.