Phone Research Tools

Capabilities > On the Phone Evaluations > Phone Research Tools


Creative hybrid solutions utilizing on-line, on-site, and over the phone capabilities. It's your call.

Voice of the Customer Insights? Polling? Need creative solutions with on-line visual evaluations done over the phone... Give us a call.

Need the opinion of a specific demographic? In a specific region? How about the opinion of a certain educational level or income group? We have the right tools to get the information to you quickly. With millions of consumers having registered with Secret Shopper over the years we have the capability to get you results in a timely fashion. Actionable Intelligence Delivered.

Phone with picture of current website

Get an honest, in-depth look at your business through the eyes of your customers.

We can white label our reporting website and mobile solutions with your logo while integrating outside data streams...

Competitive intelligence can be easy to get, but hard to get right. We can help.

Use measurement to motivate. Link results of customer experience measurement to reward and incentive programs.

Are you listening? Your customers have opinions. Tune into what they are saying.

Is your team delivering a world class customer experience at every touch point with your customers?

We believe the future belongs to those pulling together the various digital platforms with brick and mortar operations.




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