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Keep Customer Experience Simple

Customer Experience can be complex, but at the end of the day it is about helping a customer solve their problems with a product of service. Ricardo Saltz Gulko, a guest autho...


 

Why start a mystery shopping program?

As stated in an article written by Darren Gilbert, “the role of a mystery shopper today encompasses far more than simply monitoring your employees and seeing if they’re pe...

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© Secret Shopper     Scam Alert!

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